Listen
Email the Studio
Thank you for choosing to listen to am1500 KSTP online. Simply click to the right to launch our online stream.
Please note that am1500 does NOT stream Minnesota Twins pre-game, in-game, or post-game programming. Please visit MLB.com for Twins game streams.
Troubleshooting
The am1500 stream is powered by Liquid Compass. Listed below are various frequently asked technical support questions. Before contacting Liquid Compass's technical support team, please read through these questions to see if your problem lies within one of these areas. More than likely, yours is a simple issue that can be fixed by just a few small steps! If you do not see the answer to your problem listed below, please click here to visit the Liquid Compass stream support page.
Problem: I CANNOT CONNECT/CONTENT WON'T PLAY
• Please make sure that your computer has the latest free and computer safe Windows Media Player. If you do not have Windows Media Player, please click on the following link to be redirected to the Microsoft download center (it’s free!):
Download Windows Media Player - Click Here
Once you have been redirected, follow the instructions to install the Windows Media Players that is compliant with your system.
• Please make sure that you are connected to the Internet.
• Firewalls, especially corporate firewalls, will often restrict streaming to conserve bandwidth. If your system is behind a firewall, please contact your network administrator to open up your firewall to allow your system to access this stream via port 80 or verify that they allow streaming media to be played over the network. If you have access to your firewall, consult its log files to see if it allows different stream protocols (MMS/HTTP). For more information see: What’s a firewall, and why does it matter if I am behind one?
Please note - Most off the shelf hardware firewalls such as Netgear or LinkSys will not block the streaming media.
Please note – Most software firewalls will block access to streaming media. If you think this is the case, turn off the firewall and try to connect to the stream. If you are able to stream then you’ll need to review your help files for opening your software firewall for streaming media.
• Virus protection software such as Norton Anti Virus, Mcafee and Zone Alarm has certain configurations that interfere with streaming media. If you think your virus protection is blocking your stream, turn off virus protection and try to access the stream. If you are successful, then verify your virus protection software is not blocking web page plugins, active x controls, or streaming protocols (http/mms). For more info see: Why does virus protection software affect streaming?
Problem: I CLICK ON THE LINK TO LAUNCH THE PLAYER AND NOTHING HAPPENS.
• Pop-up blocking software will block the player because it launches as a pop-up window. You may need to disable your pop up blocker to allow the player to launch.
Problem:THE PLAYER IS WORKING, BUT I DO NOT HEAR ANYTHING
• If you are listening to a Liquid Compass radio station, you may notice periods of intermittent interruptions, or silence, during the broadcast. These periods of silence are normal, as these periods of silence are covering local on-air commercials (which we are not allowed to broadcast over the internet). Understand that you have not lost the stream, as the broadcast should resume after the commercial set is over (commercial sets vary from two to five minutes long). Once the station has a full advertising inventory, you will not hear these periods of silence.
Problem: I AM USUALLY ABLE TO LISTEN, BUT TODAY I CANNOT CONNECT.
• Several factors could be causing the issue. Often software programs which perform ‘auto-updates’ can install updates that interfere with the Windows Media Player. Please reinstall the Windows Media Player and try to connect to the stream. If you are still having trouble please fill out our support form.
If you do not see the answer to your problem listed below, please click here to visit the Liquid Compass stream support page.